For security and billing purposes, we impose a maximum call duration of 24 hours. If any call on the platform (inbound or outbound) reaches 24 hours in duration, the call will be terminated.
All features of this software are licensed. Not all users will have access to every feature detailed in this documentation. Access to certain features depends upon your installation settings, user rights and licensing agreements. Contact your commercial representative for further details.
The recommended screen resolution is 1024x768 pixels or above.
Note: screen resolutions below 890 x 685 pixels cause scroll bars to appear, and certain page elements may be hidden from view. Using the Windows 'Scale and layout' function to make your desktop appear larger will reduce the screen resolution and may mean that scrolling is necessary to see all of the elements on the page.
Note: storm products are designed to be used at the browser's default view settings (100% zoom). Use of other zoom levels may yield unpredictable results.
storm VIEW is accessed via your web browser. The following browsers are supported:
Note: the interface is tested in the latest versions of these browsers at the point of release. We recommend you use the latest available version and install all critical security updates and patches. If you have a requirement to use the interface in a specific browser version not listed above, please contact your support representative for advice.
Note: versions of Microsoft Edge Legacy prior to version 80 are no longer supported.
storm VIEW needs to connect to the storm platform in order to access its reporting systems and receive a feed of live events for each statistic displayed on real-time tabs. For any device running the interface, the following ports must be allowed to access the relevant addresses (for both outgoing and incoming connections). The addresses that must be permitted access are agreed as part of the service provisioning process.
|
Activity |
TCP Port |
|
HTTP for web browsing |
80 |
|
HTTPS for secure web browsing |
443 |
|
Real-time live event feed |
1936 |
Disclaimer
Classification: Public