Set the Presentation CLI (OUTBOUND)

You can control the telephone number ( CLI) presented to OUTBOUND contacts during calls.

You must:

• Create a Dial CLI profile
• Assign the profile to the OUTBOUND campaign.

Creating a DIAL CLI profile

1. From the STUDIO main screen, select Outbound > Dial CLI Profiles.

2. Select the New Profile button.

3. Name the profile and then enter a value-CLI pair in the fields. The values must match those in the DATA MANAGEMENT table view column assigned to the campaign.

Use  to add further pairs.

Note: you can import value-CLI pairs from a CSV file using the Choose File button. The file must have two columns as shown:

4. Click Save.

Assigning the profile to a campaign

1. From the third tab, select Campaign Provisioning.

2. Select the campaign (indicated by the 'Service') and then for Presentation Address, select 'variable'. Select the table view column (configured in DATA MANAGEMENT) that contains the values in the DIAL CLI profile, and then select the DIAL CLI profile.

3. Click Save.