Upload Organisation Media Files

Organisation media files are those that provide prompts for the Play Expression action cell in storm FLOW. The name of the file indicates the word or phrase that the English-language prompt provides as shown below. You can create different language versions of this set.

A	AD	am	Ampersand&
And	April	Asterisk	at
At@	August	B	Backslash
Bar	BC	Billion	C
Cedilla~	CloseBrace}	CloseBracket]	CloseParenthesis)
Colon	Comma	D	December
DividedBy	Dollar$	E	Eight
Eighteen	Eighteenth	Eighth	EightHundred
Eighty	Eleven	Eleventh	Equals
ExclamationMark!	F	February	Fifteen
Fifteenth	Fifth	Fifty	First
Five	FiveHundred	Forty	Four
FourHundred	Fourteen	Fourteenth	Fourth
Friday	Fullstop	G	GreaterThan
H	Hash#	Hat^	hour
hours	Hundred	Hyphen	I
J	January	July	June
K	L	M	March
May	Million	Minus	minute
minutes	Monday	N	Nine
NineHundred	Nineteen	Nineteenth	Ninety
Ninth	November	O	October
of	Oh	One	OneHundred
OpenBrace{	OpenBracket[	OpenParenthesis(	P
Pence	Penny	Percent%	Plus
pm	Point	Pound	Pounds
Poundsign£	Q	QuestionMark	R
S	Saturday	second	Seconds
Semicolon	September	Seven	SevenHundred
Seventeen	Seventeenth	Seventh	Seventy
SingleQuote'	Six	SixHundred	Sixteen
Sixteenth	Sixth	Sixty	Slash
SmallerThan	Space	Sunday	T
Ten	Tenth	Third	Thirteen
Thirteenth	Thirtieth	Thirty	ThirtyFirst
Thousand	Three	ThreeHundred	Thursday
Times	TimesTenToPower	Today	Tomorrow
Tuesday	Twelfth	Twelve	Twelve
Twentieth	Twenty	Twenty	TwentyEighth
TwentyFifth	TwentyFirst	TwentyFourth	TwentyNinth
TwentySecond	TwentySeventh	TwentySixth	TwentyThird
Two	TwoHundred	U	Underscore
V	W	Wednesday	X
Y	Yesterday	Z	Zero

You must:

Prepare your files in preparation for upload using your own tools
Audio files must be A-law/mu-law/16-bit (linear) PCM for .wav files, and OKI ADPCM for .vox files. The sampling rate must be 8Khz, mono. During upload, the system attempts to convert files not matching this format but quality cannot be guaranteed. The part of the file name before the extension must conform to Microsoft conventions. 3-byte Unicode characters are supported.

Note: 16 bit PCM format results in larger files with no increase in quality when transmitted over the telephone network. OKI ADPCM results in smaller files but with reduced quality.

Create an organisation media list (this is a storm folder for storing media files)
Upload audio files to the organisation media list.

Creating an Organisation Media List

From the STUDIO main screen, select Service Configuration > Organisation Media Lists.

Click the New Media List button.
Name the list and then click Save.

Uploading Audio Files to the Organisation Media List

Select the organisation media list (use the search bar above the list or the page control buttons below the list, if required).

On the right-hand panel, select the target media list for the file upload.
Click Browse and then select the files to upload (press and hold the keyboard CTRL key to select multiple files). The files are listed in the left-hand panel.
Click Upload and wait while the files upload.
Click Back on the Media Upload Results screen. The files are uploaded to the target folder as listed in the right-hand panel.