User Access Rights to CONDUCTOR Features

As an administrator, you can choose which CONDUCTOR features to grant to other CONDUCTOR administrators and supervisors in your organisation.

User rights must be assigned from within storm STUDIO. See the storm STUDIO User Guide for details.

Access Rights

Feature

User Right

Gives Permission to ...

CONDUCTOR

CONDUCTOR

Access CONDUCTOR v.3.01 onwards.

 

CONDUCTOR Global Filter

Use the global filter.

CONDUCTOR Overview

Overall

Access CONDUCTOR v.3.00.

Access Points

Read

View access points.

 

Update

Update existing access points.

Actions

Read

View actions.

 

Add

Add new actions.

 

Update

Update existing actions.

Announcement

Read

View announcements.

 

Add

Add new announcements.

 

Update

Update existing announcements.

Audit Log

Read

View the audit log.

Command Centre

Read

View the Command Centre.

 

Update

Update service parameters in the Command Centre.

Matching Rule Schedules

Read

View matching rule schedules.

 

Add

Add new matching rule schedules.

 

Update

Update existing matching rule schedules.

Media Management

Read

View media groups and prompts.

 

Add Prompt

Add text prompts.

 

Upload Media

Record voice prompts and upload voice prompts and hold music.

 

Update

Update media items.

 

Delete

Delete media items.

Menu

Read

View menus.

 

Add

Add new menus.

 

Update

Update existing menus.

 

Import

Import menus.

Parameters

Read

View parameters.

 

Add

Add new parameters.

 

Update

Update existing parameters.

Queue Management

Read

View queues.

 

Add

Add new queues.

 

Update

Update existing queues.

Services

Read

View services.

 

Add

Add new services.

 

Update

Update existing services.

 

Parent Services

Inherit parameters from parent services. (Currently feature flagged).

Skill Matrix

Read

View the skill matrix.

 

Update

Update the skill matrix.

 

Import

Import a skill matrix.

Skills Matrix (to be deprecated)

Read/Update/Import

As above, for Skill Matrix. 

Time Layers

Read

View time layers.

 

Add

Add new time layers.

 

Update

Update existing time layers.

Time Schedules

Read

View time schedules.

 

Add

Add new time schedules.

 

Update

Update existing time schedules.

 

User Group

Assign a time schedule to user groups. (Currently feature flagged).